FAQ

How does this all work?

Step 1: Figure out what day you are planning to move.

Step 2: Rent a truck or trailer as needed for your move.

Step 3: Go to the “Contact Us” tab above and follow the instruction given there.

Please provide us with all the required information.

Step 4: Order boxes, we deliver. Please view the “Services” tab above to see which locations this is available.

Step 5: We will contact you to verify and confirm the details.

Step 6: You tell us where, we’ll put it there.

It’s as easy as that!

__________________________________________________

How many hours will my move take?

Use the tables below to estimate the number of hours you will need.

Crew size

Sq. Ft. 2 person 3 person 4 person
Under 800 2 hrs 2 hrs N/A
800-1000 2 hrs 2 hrs N/A
1000-1500 3 hrs 2-3 hrs 2 hrs
1500-2000 4 hrs 3-4 hrs 2-3 hrs
2001-3000 6 hrs 4-5 hrs 3-4 hrs
3000-4000 6-8 hrs 5-6 hrs 4-5 hrs
4000+ 10+ hrs 8-10 hrs 6-8 hrs

Multiple locations drive time

10-40 miles 1/2 hr
40-75 miles 1-2 hrs
75-100 miles 2-3 hrs

Carry distance to truck

Under 20 ft 0 hrs
20-50 ft 1/2 hr – 1 hr
50+ ft 1-2 hrs

Stairs

1 hour per flight of stairs

__________________________________________________

Which forms of payment are accepted?

We currently accept cash, check, credit card: Discover, Visa, Mastercard.

__________________________________________________

How do I pay?

Payment is taken upon completion of the job. Our movers will collect payment. If you have any other concerns about payment please contact us.

__________________________________________________

Are you licensed and insured?

Yes we are.

__________________________________________________

What is your cancellation policy?

Cancellations with less than a 24 hour notice will be subject to a $50.00 charge.

__________________________________________________

What is your reschedule policy?

Reschedules are subject to date and time availability. There are no fees for rescheduling as long as this is brought to our attention in a timely manner. If the mover(s) are on their way to the job when we are notified, there will be a $25 charge per mover to cover their time. Please let us know as soon as possible if you need to reschedule. We are more than happy to work with you.