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Frequently Asked Questions

Prior to scheduling a move, please review our FAQ's and our Policies Page. If you have any other questions, just give us a call!

Step 1: Figure out what day you are planning to move.

Step 2: Rent a truck or trailer as needed for your move.

Step 3: Go to the “Request a Quote” tab above and follow the instruction given there.

Please provide us with all the required information.

Step 4: Order boxes, we deliver. Please view the “Services” tab above to see which locations this is available.

Step 5: We will contact you to verify and confirm the details.

Step 6: You tell us where, we’ll put it there.

It’s as easy as that!

CREW SIZE

Sq. Ft. 2 person 3 person 4 person
Under 800 2 hrs 2 hrs N/A
800-1000 2 hrs 2 hrs N/A
1000-1500 3 hrs 2-3 hrs 2 hrs
1500-2000 4 hrs 3-4 hrs 2-3 hrs
2001-3000 6 hrs 4-5 hrs 3-4 hrs
3000-4000 6-8 hrs 5-6 hrs 4-5 hrs
4000+ 10+ hrs 8-10 hrs 6-8 hrs

MULTIPLE LOCATIONS DRIVE TIME

10-40 miles 1/2 hr
40-75 miles 1-2 hrs
75-100 miles 2-3 hrs

CARRY DISTANCE TO TRUCK

Under 20 ft 0 hrs
20-50 ft 1/2 hr – 1 hr
50+ ft 1-2 hrs

STAIRS

1 hour per flight of stairs

We currently accept Venmo, cash, check, credit card: Discover, Visa, Mastercard.

Payment is taken upon completion of the job. Our movers will collect payment. We are now accepting payments via Venmo. If you have any other concerns about payment please contact us.

Yes, we are. 

Cancellations with less than a 48 hour notice will be subject to a $100.00 charge.

Reschedules are subject to date and time availability. There are no fees for rescheduling as long as you contact us before 3pm on the day before your move. After 3pm on the day before your move or if the mover(s) are on their way to the job when we are notified, there will be a $35 charge per mover to cover their time. Please let us know as soon as possible if you need to reschedule. We are more than happy to work with you.