Need Help? Call 877-70-MOVER 

Need Help? Call 877-70-MOVER 


Frequently Asked Questions

Prior to scheduling a move, please review our FAQ's and our Policies Page. If you have any other questions, just give us a call!

  • How does this all work?

    Step 1: Figure out what day you are planning to move.
    Step 2: Arrange the transportation or leave it to us to bring a moving truck for your relocation.
    Step 3: Look through our services to see what you'll need help with. We can help with just about every aspect of the move (We'll let you know if there's something we can't do.).
    Step 4: Go to the “Request a Quote” tab above and fill out the form! Please provide us with all the required information.
    Step 5: We will contact you to verify and confirm the details.
    Step 6: You tell us where, and we’ll put it there.It’s as easy as that!

  • How much do movers cost? 

    The cost for movers will depend on the exact services needed. You may need just a partial moving service such as unloading/loading help, or maybe you have a more comprehensive project that needs more time and manpower. For example, it will cost more if the movers need to pack all the boxes rather than having all the boxes packed beforehand.Some of the main factors of moving costs with Big Boy Movers would be:
    1.Truck & travel fee—This includes truck, gas, mileage, insurance and time picking up and returning the truck and/or supplies. Big Boy Movers also includes blankets, tie-down straps, moving pads, and dollies that we will use and take back on the same day.
    2.Hourly rate—There is a 2-hour minimum rate on all services. If the job will take longer than that, we will charge in 15-minute increments. The clock starts when the movers start working at the pickup location and ends when the movers complete their work at the drop-off location and you sign off on the paperwork.
    3.Other services/items - ● Moving supplies● Boxes● Junk removal service charges● Heavy Item charges
    Keep in mind, that your final price may differ from an estimate due to factors such as elevators, stairs, excessive additional items added on moving day, etc.

  • How many hours will my move take? 

    Each move varies, but here are our standard times for loading and travel. 
    View Chart

  • Can you provide last-minute moving help? 

    Although we can’t guarantee it, we are often able to come to the rescue of clients who need a mover at the last minute. This can happen for a variety of reasons that are outside of your control, such as delayed home closings, unreliable moving companies, unexpected relocations for a new career, or urgent personal life changes.
    We understand how stressful these situations can be, and we do our best to accommodate each and every last-minute moving request.
    Contact your local Big Boy Movers to check availability for your last-minute move request.

  • Can you help me move out of state?

    Absolutely! Big Boy Movers is a door-to-door moving service that will load you up and take you to your location with no hassle and/or delays of waiting for your items to arrive.
    Give your local Big Boy Movers office a call and get a free quote!

  • Which forms of payment are accepted? 

    We currently accept Venmo, cash, credit, or debit cards. 

  • How do I pay? 

    Payment is taken upon completion of the job. Our movers will collect payment. If you have any other concerns about payment, please contact us.

  • Do I need to tip my movers?

    Tipping your movers is never expected, but will always be appreciated! There is no set “appropriate” amount because it is completely optional.

  • Are you licensed and insured?

    Yes, we are.

  • What is your cancellation policy?

    Cancellations with less than a 48-hour notice will be subject to a $100.00 charge.

  • What is your rescheduling policy?

    Reschedules are subject to date and time availability. There are no fees for rescheduling as long as you contact us before 3 pm on the day before your move. After 3 pm on the day before your move, or if the mover(s) are on their way to the job when we are notified, there will be $75 charge to cover their time. Please let us know as soon as possible if you need to reschedule. We are more than happy to work with you.

Call Big Boy Movers toll-free at 877-70-MOVER or contact us online.